What is transactional messaging?

Transactional messaging refers to non-promotional, event-triggered communications — OTPs, order confirmations, payment receipts, shipping updates, appointment reminders, and password resets. AdelSocial sets these up across SMS, email, and WhatsApp.

Are transactional messages allowed 24/7 in India?

Yes. Unlike promotional SMS (restricted to 10am-9pm), transactional SMS and OTPs are allowed 24x7 in India under TRAI rules. AdelSocial registers all required transactional templates via DLT.

Can you integrate transactional messaging with my app?

Yes. AdelSocial integrates transactional SMS, email (SendGrid, AWS SES, Postmark), and WhatsApp APIs into web apps, mobile apps, and backend services with reliable delivery and retry logic.

How much does transactional messaging cost?

Costs depend on volume and channel. SMS/OTP ₹0.15-₹0.30 each, transactional email ₹0.05-₹0.10 each, WhatsApp utility ₹0.30 per session. AdelSocial provides bundled pricing for high-volume senders.

Transactional Messaging

Deliver timely, critical messages to keep customers informed.

Reliable transactional messaging is essential for customer engagement. We provide SMS, email, and push notification services that ensure your messages reach customers at the right time.

Phone: +91 9773926687

Available 24/7

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